Описание: ITIL(R) Intermediate Release, Control and Validation - 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate certification. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice and application related to the daily work.You`ll learn You get a deeper understanding of the part of the ITIL framework which deals with testing, validation and deployment of services. The course is aimed primarily at people working actively to plan and execute changes in IT services. You get a deeper understanding of the interaction between the requirements definition, testing and deployment as well as the importance of having a well functioning configuration management.Target groupThe target group of the ITIL Expert Qualification: Release, Control and Validation is:¢ Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications.¢ Individuals who require a deep understanding of ITIL Certificate in Release, Control and Validation processes and how it may be used to enhance the quality of IT service support within an organization.¢ IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme¢ Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management, who wish to enhance their role-based capabilities.This may include but is not limited to, IT professionals, business managers and business process owners.ExamThe examination is closed book and made up of multiple choice questions based on a scenario. Students will be allowed 120 minutes to answer the questions. You need at least 70% (28/40 points) to pass.PrerequisitesCandidates wishing to pass the exam for this qualification must already hold the ITIL Foundation Certificate.
Описание: The study supports policy makers in designing legal and operational frameworks and practices to enhance cooperation between tax authorities and Law Enforcement Agencies at the domestic and international levels, and to build on synergies between investigations and enforcement in the context of tax crimes, money laundering and corruption.
Описание: Communicating Across Differences: Negotiating Identity, Privilege, and Marginalization in the 21st Century presents research and scholarship from a broad range of contributing authors who represent the voices and perspectives of traditionally marginalized and uniquely underrepresented groups.
The anthology explores the intersectionality of intercultural communication and cultural studies, blending social science approaches with critical perspectives. Each chapter examines how marginality and privilege pertain to issues surrounding race, gender, sexuality, class, dis/ability, language, inter/nationality, and instruction that are negotiated through the process of communication and media messaging while being framed in hegemonic cultural dynamics.
Readers gain insight into the breadth and depth of the intergroup identities that impact our ability to communicate effectively across differences today. Dedicated chapters examine cross-racial communication, racial representation and grouping in news coverage, cultural influences and variations in language usage, power dynamics surrounding disability discourse, instructor immediacy behaviors from the perspective of international students, and more.
Designed to help us better understand and respect the cultural, social, and political implications that surround power, privilege, marginalization, and oppression, Communicating Across Differences is a timely and essential resource for courses focusing on diversity, multiculturalism, cultural studies, and intercultural communication.
Описание: The Dawn of the Cheap Press provides the first detailed study of the mid-Victorian campaign for the repeal of the taxes on knowledge for over a hundred years. Using the recently discovered papers of the Association for the Promotion of the Repeal of the Taxes on Knowledge and taking advantage of new forms of research made possible by the digitisation of nineteenth century newspapers, it assesses the impact of the removal of the last surviving legal disabilities on the newspaper industry, the nature of journalism, and the cultures and practices of newspaper reading. The book demonstrates that the campaign against the taxes on knowledge retained broad popular appeal, and played an important role in the politics of mid-Victorian budgets. It not only makes a seminal contribution to the history of the nineteenth century press and print culture, but also illuminates the culture and politics of mid-Victorian Britain, offers an important re-reading of the history of extra-parliamentary pressure group politics and provides new insights into the origins of Gladstonian Liberalism.
Social network are nowadays inherent parts of our lives and highly developed communication technique helps us maintain our relationships. But how did it work in the early 19th century, in a time without cell phones and internet? A Chinese Hong Merchant in Canton Trade named Houqua (1769–1843), who lived in isolated Qing China, gives us an outstanding answer. Despite various barriers in cultures, languages, political situations and his identity as a Chinese merchant strictly under control of the Qing government, Houqua established a commercial network across three continents: Asia, North America and Europe. This book will not only uncover his secrets and actions in his Chinese social network especially patronage relationships in traditional Chinese society, but also reconstruct his intercultural network, including his unique and even "modern" friendship with some American traders which lasted almost half a century after Houqua?s death.
Social network are nowadays inherent parts of our lives and highly developed communication technique helps us maintain our relationships. But how did it work in the early 19th century, in a time without cell phones and internet? A Chinese Hong Merchant in Canton Trade named Houqua (1769–1843), who lived in isolated Qing China, gives us an outstanding answer. Despite various barriers in cultures, languages, political situations and his identity as a Chinese merchant strictly under control of the Qing government, Houqua established a commercial network across three continents: Asia, North America and Europe. This book will not only uncover his secrets and actions in his Chinese social network especially patronage relationships in traditional Chinese society, but also reconstruct his intercultural network, including his unique and even "modern" friendship with some American traders which lasted almost half a century after Houqua?s death.
Описание: The colonisation of Southeast Asia was a long and often violent process where numerous military campaigns were waged by the colonial powers across the region. The notion of racial difference was crucial in many of these wars, as native Southeast Asian societies were often framed in negative terms as 'savage' and 'backward' communities that needed to be subdued and 'civilised'. This collection of critical essays focuses on the colonial construction of race and looks at how the colonial wars in 19th-century Southeast Asia were rationalised via recourse to theories of racial difference, making race a significant factor in the wars of Empire. Looking at the colonial wars in Java, Borneo, Siam, the Philippines, the Malay Peninsula and other parts of Southeast Asia, the essays examine the manner in which the idea of racial difference was weaponised by the colonising powers and how forms of local resistance often worked through such colonial structures of identity politics.
Описание: As the 19th century drew to a close, France and Italy experienced an explosion of crime, vagrancy, insanity, neurosis and sexual deviance. "Misfits]? in Fin-de-Siecle France and Italy examines how the raft of self-appointed experts that subsequently emerged tried to explain this aberrant behavior and the many consequences this had.
Susan A. Ashley considers why these different phenomena were understood to be interchangeable versions of the same inborn defects. The book looks at why specialists in newly-minted disciplines in medicine and the social sciences, such as criminology, neurology and sexology, all claimed that biological flaws - some inherited and some arising from illness or trauma - made it impossible for these 'misfits' to adapt to modern life. Ashley then goes on to analyse the solutions these specialists proposed, often distinguishing between born deviants who belonged in asylums or prisons and 'accidental misfits' who deserved solidarity and social support through changes to laws relating to issues like poverty and unemployment.
The study draws on a comprehensive examination of contemporary texts and features the work of leading authorities like Cesare Lombroso, Jean-Martin Charcot, and Theodule Ribot, as well as investigators less known now but influential at the time. The comparative aspect also interestingly shows that experts collaborated closely across national and disciplinary borders, employed similar methods and arrived at common conclusions.
This is a valuable study for all social and cultural historians of France and Italy and anyone interested in knowing more about the history of medicine in modern Europe.
