Автор: Jameson, Jessica Katz, Название: Communication for constructive workplace conflict / ISBN: 1119671566 ISBN-13(EAN): 9781119671565 Издательство: Wiley Рейтинг: Цена: 10217.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence. Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict draws directly from the author's 25 years of experience performing conflict research in numerous corporations, hospitals, public agencies, multi-sector laboratories, and non-profit organizations.
Following the intuitive LEARN model, readers are provided with the theoretical and empirical support for managing conflicts as they emerge and creating an environment for more productive conflict in real-world scenarios. Throughout the text, concise and accessible chapters integrate key literature from disciplines including Communication, Management and Negotiation, Political Science, Psychology, and Public Administration to illustrate the impact the larger organizational context has on communication, conflict, and the social environment within organizations. Offers practical implications for communication in daily activities in ways that support trust-building and positive relationshipsPresents a framework based on the Communication as Constitutive of Organization (CCO) model,Contains theoretical and research-based explanations and diverse case studies to provide practical guidance for organizational members at all levelsReinforces the LEARN model with engaging, class-tested activities that allow students to practice constructive conflict communicationExamines the impact of societal trends and how each individual's communication either promotes or impedes collaboration and constructive conflict interaction Featuring timely discussion of the impact of social distancing due to the COVID-19 pandemic and the roles of social media and online dispute resolution, Communication for Constructive Workplace Conflict is an excellent textbook for upper-level undergraduate and graduate students new to the field of conflict studies or organizational communication, a valuable supplement for students of management, organizational psychology, and public administration, and a useful reference for professional mediators, consultants, trainers, and managers.
Conquer the most essential adaptation to the knowledge economy
Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent--but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing.
This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation.
Explore the link between psychological safety and high performance
Create a culture where it's "safe" to express ideas, ask questions, and admit mistakes
Nurture the level of engagement and candor required in today's knowledge economy
Follow a step-by-step framework for establishing psychological safety in your team or organization
Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy helps you bring about this most critical transformation.
Автор: Poornima Madan et al. Название: Re-envisioning organizations through transformational change ISBN: 103221306X ISBN-13(EAN): 9781032213064 Издательство: Taylor&Francis Рейтинг: Цена: 5205.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book helps you understand the dynamism of work, workforce, and workplace that exist in organizations (as well as the challenges these organizations face) and their impact on business practices. The authors cover these broad areas because of the need to diversify and promote organic inclusive growth.
Автор: de Nanteuil, Matthieu, Название: Justice in the workplace : ISBN: 1800373414 ISBN-13(EAN): 9781800373419 Издательство: Wiley Рейтинг: Цена: 13939.00 р. Наличие на складе: Поставка под заказ.
Описание: Werewolves, Wolves and the Gothic explores the appearance of werewolves and wolves in literary and cultural texts from the mid-nineteenth century to the present. This collection brings together explorations of the gothic and questions of human-animal relations, issues of identity politics and ecological consciousness, opening up new areas within existing fields and forging links between them.
Автор: Feinstein, Adam (independent Scholar, Uk) Название: Autism in the workplace feinstein ISBN: 081536931X ISBN-13(EAN): 9780815369318 Издательство: Taylor&Francis Рейтинг: Цена: 20671.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Featuring case studies of the working lives of people across the autism spectrum, this book provides constructive solutions for employers seeking to improve their workplaces and for individuals with autism considering their employment options.
Автор: Oseland, Nigel Название: Beyond the workplace zoo ISBN: 0367655330 ISBN-13(EAN): 9780367655334 Издательство: Taylor&Francis Рейтинг: Цена: 4592.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book begins by outlining the common design mistakes with the modern open plan office and the industry focus on cost that has resulted in the ill-fated Workplace Zoo. The requirements of office-based workers according to psychological theory and research are then explained. Dr Oseland references historical studies in psychophysics to describe how to design environmental conditions (acoustics, lighting, temperature, indoor air quality) that enhance performance by supporting basic physiological needs. More contemporary research in environmental psychology investigates how cognition affects our interpretation and response to physical stimuli depending on personality, context, attitude and other personal factors. This in turn informs individual requirements for the environmental conditions as well as group needs. Studies in evolutionary psychology and biophilia are also referenced. The latter part of the book turns to workplace solutions and focuses on how to plan, design and manage offices to accommodate our innate human needs now and in the future. The importance of designing for inclusivity is also recognised, including accommodating cultural, gender and generational differences along with designing spaces for neurodiversity. Dr Oseland’s proposed workplace solution the Landscaped Office is a revived and revised version of B?rolandschaft with a contemporary twist. The impact of workplace trends, such as agile working and hot-desking, is also explored and found to complement the workplace solution, resulting in the Agile Landscaped Office.This book is key reading for professionals, and post-graduate students, in business, interior design, architecture, surveying, facilities management, building services engineering, HR and organisational or environmental psychology.
Автор: Pascal Paille Название: Greening the Workplace ISBN: 3030583872 ISBN-13(EAN): 9783030583873 Издательство: Springer Рейтинг: Цена: 6986.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The phrase "greening of the workplace" refers to the range of resources used by an organization to ensure its management and industrial processes are conducive to the adoption of workplace pro-environmental behaviors by its employees, irrespective of their position, the nature of their work or their rank within the organization.
Описание: Because of the Americans with Disabilities Act and the enormous market of aging adults coping with impairments, disability has become an important issue for all businesses. The Inclusive Corporation is the first book to address comprehensively this issue of disability as it relates to all of the areas critical to effective business management.
The Inclusive Corporation succinctly presents disability-related information and resources that business managers need, and does so in a way that is highly readable and easy to use. The book is respectful and understanding of business requirements, while at the same time conveying a comprehensive knowledge of disability issues.
Matters of legal compliance, social responsibility, recruitment, diversity, employee supervision, customer service, product design and marketing — all are dealt with in The Inclusive Corporation. The result of the author's many years of experience working with businesses to improve their ability to include disabled people both as customers and employees, The Inclusive Corporation will be welcomed by people with disabilities and by business professionals nationwide.
Автор: Liza Gold; Daniel W. Shuman Название: Evaluating Mental Health Disability in the Workplace ISBN: 1489982841 ISBN-13(EAN): 9781489982841 Издательство: Springer Рейтинг: Цена: 12577.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: As many as one in four adults in the workforce will suffer from psychiatric illness in a given year. This book approaches this topic from a dual perspective by presenting a unique collaboration between a clinical professor of psychiatry and a legal expert.
Автор: G. Strawser Michael, A. Smith Stephanie, Rubenking Bridget Название: Multigenerational Communication in Organizations: Insights from the Workplace ISBN: 0367714280 ISBN-13(EAN): 9780367714284 Издательство: Taylor&Francis Рейтинг: Цена: 7961.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Multigenerational Communication in Organizations explores generational differences in the changing workplace from a communication perspective. This book is ideal for both scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors.
Автор: Haynal, Veronique Chiolero, Rene Название: Coaching physicians and healthcare professionals ISBN: 1032252006 ISBN-13(EAN): 9781032252001 Издательство: Taylor&Francis Рейтинг: Цена: 5051.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This important volume applies the practice of professional coaching to the hospital setting specifically, imparting the authors’ rich experience of coaching healthcare providers to other coaches working within the field.The book details how coaches can tailor their skills to the complex world of the modern hospital where physicians, nurses, medico-technical staff, managers, and administrators must carefully coordinate their efforts to be successful in high-stakes situations. It moves through the various stages of coaching, starting from the initial contact with management to the different applications of individual and team coaching, addressing common client issues including failing leadership, crisis, conflict, violence, and burnout. Each chapter includes clinical vignettes and theoretical ideas supported by field-specific research and literature. The book’s final reflection proposes changes to be considered to improve the functioning of hospital care teams, job satisfaction of healthcare professionals, and, ultimately, patient outcomes.Coaching Phsycians and Healthcare Professionals is essential reading for professional coaches and mentors active in the hospital setting, as well as coaches in training, consultants, and all hospital professionals.
Автор: Edwina Pio, Robert Kilpatrick, Timothy Pratt Название: Reimagining faith and management ISBN: 036748580X ISBN-13(EAN): 9780367485801 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Faith impacts how individuals and organisations envision, manage and respond to their various stakeholders, communities and the world around them. This book presents various facets of how faith, values or (in more secular terminology) ideological outlook informs, inspires and influences individuals and organisations.
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