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A Critical Public Relations Approach to Crisis Communication and Management, Wang


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Автор: Wang
Название:  A Critical Public Relations Approach to Crisis Communication and Management
ISBN: 9789811962578
Издательство: Springer
Классификация:



ISBN-10: 981196257X
Обложка/Формат: Hardback
Страницы: 223
Вес: 0.54 кг.
Дата издания: 03.11.2022
Серия: The M.A.K. Halliday Library Functional Linguistics Series
Язык: English
Издание: 1st ed. 2022
Иллюстрации: 2 illustrations, color; 4 illustrations, black and white; xxi, 223 p. 6 illus., 2 illus. in color.; 2 illustrations, color; 4 illustrations, black and
Размер: 235 x 155
Читательская аудитория: Professional & vocational
Основная тема: Linguistics
Подзаголовок: A case study of malaysia airlines flight mh370 disappearance
Ссылка на Издательство: Link
Рейтинг:
Поставляется из: Германии
Описание: This book proposes a critical public relations approach to analyzing crisis communication with Malaysia Airlines flight 370 (MH370) disappearance (2014-2018) as a case study. It examines the discursive process of Malaysia’s crisis response and image building, tracing Malaysia Airlines during the immediate response and the Malaysian establishment until the official suspension of the underwater search. The study features a critical discourse analysis of 84 national media texts and 85 response statements, focusing on three aspects: the national media representations of Malaysia’s image, the national carrier and the government’s rhetorical strategies of delivering stances and actions, and the dynamic process of image reconstruction and national recovery. The present project contributes to the current research area by integrating both linguistic and public relations perspectives, and more importantly, by highlighting the ideological impact instead of merely behavioral effectiveness in modern communication research. Target readers may find their interest in corporate crisis communication, critical inquiry about political public relations, and the MH370 incident in general.
Дополнительное описание: Mh370 as a national PR case: controversy and challenges.- PR research on national crises: national image and crisis response.- Theoretical framework, research methodology and data.- Crisis framing and image restoration: national media representations of M



Introducing Language and Intercultural Communication  2  new ed. ISBN 9781138481619

Автор: Jackson, Jane
Название: Introducing Language and Intercultural Communication 2 new ed. ISBN 9781138481619
ISBN: 1138481610 ISBN-13(EAN): 9781138481619
Издательство: Taylor&Francis
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Цена: 6123.00 р.
Наличие на складе: Поставка под заказ.

Описание: Introducing Language and Intercultural Communication is a lively and accessible introduction for undergraduates who are new to the study of intercultural communication, with a particular emphasis on the language dimension. This is the essential text for undergraduate students who are new to the field of intercultural communication.

Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships

Автор: Rosenberg Marshall B.
Название: Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships
ISBN: 189200528X ISBN-13(EAN): 9781892005281
Издательство: Gazelle Book Services
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Цена: 3132.00 р.
Наличие на складе: Ожидается поступление.

Описание: What is Violent Communication?
If "violent" means acting in ways that result in hurt or harm, then much of how we communicate--judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people--could indeed be called "violent communication."
What is Nonviolent Communication? Nonviolent Communication is the integration of four things:
- Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity

- Language: understanding how words contribute to connection or distance

- Communication: knowing how to ask for what we want, how to hear others even in disagreement, and how to move toward solutions that work for all

- Means of influence: sharing "power with others" rather than using "power over others"
Nonviolent Communication serves our desire to do three things:
- Increase our ability to live with choice, meaning, and connection

- Connect empathically with self and others to have more satisfying relationships

- Sharing of resources so everyone is able to benefit

A manager s guide to pr projects

Автор: Parsons, Patricia
Название: A manager s guide to pr projects
ISBN: 1138099937 ISBN-13(EAN): 9781138099937
Издательство: Taylor&Francis
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Цена: 3168.00 р.
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Описание:

A Manager's Guide to PR Projects, Second Edition picks up where classic public relations textbooks leave off. It provides hands-on guidance in planning the preliminary research for a public relations project and creating a plan to achieve specific goals, guiding the reader through managing the project's implementation. It contains worksheets that can be used for a visual representation of the planning process for both student edification and presentation to clients. The book is designed as a user-friendly guide to take the reader through the four-step public relations planning process from a number of vantage points. Intended as a learning tool for use in both the class and beyond, this book's approaches are based on real experiences in the management of communications projects designed to meet organizational goals through achieving public relations objectives.

This fully revised second edition offers PR students and practitioners new material that includes the following:

  • The impact of social media on each phase of the planning process.
  • Digital approaches to strategic and summative research, message dissemination and public engagement.
  • Strategies to enhance accountability.
  • Ethics considerations in the planning process.
  • Updated print and web-based resources for PR managers.
Fund Raising and Public Relations

Автор: Kelly
Название: Fund Raising and Public Relations
ISBN: 1138974846 ISBN-13(EAN): 9781138974845
Издательство: Taylor&Francis
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Цена: 7501.00 р.
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Описание: This is the first scholarly work to place the function of fund raising within the field of public relations, redefining it as a specialization responsible for the management of communication between a charitable organization and its donor publics. Combining her academic interest in communication with her experience as a fund raiser, the author has produced one of the few critical studies on fund raising, challenging current perspectives and employing systems theory and the concept of organizational autonomy to lead to a new and different approach. Until now, fund raising has been an anomaly, without an academic home and with few general theories to guide practitioner behavior. This book theoretically grounds fund raising and develops a theory that provides a fuller understanding of one of the fastest growing occupations in the nonprofit sector.

Journalism, culture and society

Автор: Phillips, Angela Douglas, Omega
Название: Journalism, culture and society
ISBN: 0367480212 ISBN-13(EAN): 9780367480219
Издательство: Taylor&Francis
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Цена: 5664.00 р.
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Описание: Drawing upon a range of theoretical perspectives, including cultural studies, postcolonial theory, critical race studies, political economy and sociology, Journalism, Culture and Society examines journalism as a democratic necessity that often fails to live up to its promise.This text takes a step back from prevailing idealistic approaches in which theory is often seen as a threat rather than a service to the better understanding of practice, and mainstream journalism in western democracies is seen as unproblematic. Instead, using international examples, the authors provide a critique for those who seek to improve journalistic practice, whilst not losing sight of the profound practical dilemmas that journalists around the world experience in their working lives – from the resources available to them, to the institutions and political contexts in which they work. Readers are encouraged to consider why journalists choose (or are expected to choose) particular subjects or tropes in their work, and the implications of these choices.Journalism, Culture and Society is a valuable resource for students, academics, and practitioners in the areas of media, journalism and communication.

Journalism, Culture and Society

Автор: Phillips, Angela (Goldsmiths, University of London, UK) Douglas, Omega
Название: Journalism, Culture and Society
ISBN: 0367480247 ISBN-13(EAN): 9780367480240
Издательство: Taylor&Francis
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Цена: 19906.00 р.
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Описание: Drawing upon a range of theoretical perspectives, including cultural studies, postcolonial theory, critical race studies, political economy, and sociology, Journalism, Culture and Society examines journalism as a democratic necessity that often fails to live up to its promise.

Handbook for the crisis communication center

Автор: Olaniran, Bolanle A. Scholl, Juliann C.
Название: Handbook for the crisis communication center
ISBN: 1433124335 ISBN-13(EAN): 9781433124334
Издательство: Peter Lang
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Цена: 9364.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

Crisis communication plays an important role in maintaining a community’s safety and security. While governments devote significant attention to national crises, anticipation and preparation specific to local communities is imperative and can assist media outlets, elected officials, and message designers in successfully reaching their intended target audiences. However, local leaders might not possess the communication skills and knowledge needed to prepare a local community for potential crises. Therefore, there is a need for communities to have support systems in place to help them respond and communicate appropriately.

This volume provides a comprehensive resource that provides the knowledge and guidelines that can be used for localized crisis preparation. Focusing on crisis preparedness/readiness, it discusses and extends the anticipatory model of crisis management (AMCM) in the establishment of crisis communication centers (CCCs) within local communities and municipalities across the U.S. The authors advocate for communities to create CCCs that would be comprised of municipal and community members who can fulfill specific functions on a team tasked with preparing for crisis, as well as responding to a crisis aftermath.

Directions for future research such as the comparison of specific crisis prevention strategies across similar local communities, and developing new and innovative ways to collect and warehouse large amounts of crisis data, is provided.

Strategic communication, corporatism, and eternal crisis

Автор: Graham, Phil
Название: Strategic communication, corporatism, and eternal crisis
ISBN: 1138636290 ISBN-13(EAN): 9781138636293
Издательство: Taylor&Francis
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Цена: 9492.00 р.
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Описание:

This book traces a century of militarised communication that began in the United States in April, 1917, with the institution of the Committee on Public Information (CPI), headed by George Creel and tasked with persuading a divided US public to enter World War I. Creel achieved an historic feat of communication: a nationalising mass mediation event well before any instantaneous mass media technologies were available. The CPI's techniques and strategies have underpinned marketing, public relations, and public diplomacy practices ever since. The book argues that the CPI's influence extends unbroken into the present day, as it provided the communicative and attitudinal bases for a new form of political economy, a form of corporatism, that would come to its fullest flower in the "globalisation" project of the mid-1990s.

Effective Crisis Communication: Moving from Crisis to Opportunity

Автор: Ulmer Robert R., Sellnow Timothy L., Seeger Matthe
Название: Effective Crisis Communication: Moving from Crisis to Opportunity
ISBN: 1506315739 ISBN-13(EAN): 9781506315737
Издательство: Sage Publications
Рейтинг:
Цена: 7602.00 р.
Наличие на складе: Поставка под заказ.

Описание: In this fully updated Fourth Edition of Effective Crisis Communication, three of today’s most respected crisis/risk communication scholars provide the latest theories and innovative approaches for handling crisis. Unlike other crisis communication texts, this acclaimed book answers the question, “what now?” and explains how organizations can create the potential for opportunity, renewal, and growth through effective crisis communication. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities. Practical lessons and in-depth case studies highlight successes and failures in dealing with core issues of crisis leadership, including managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis.  New to the Fourth Edition:  New and updated examples and case studies include diverse cases from recent headlines such as SeaWorld’s reaction to Blackfish, the United Airlines debacle, and the Flint Water Crisis. Updated theories and references throughout provide you with the latest information for effective crisis communication.   

Handbook for the Crisis Communication Center

Автор: Bolanle A. Olaniran, Juliann C. Scholl
Название: Handbook for the Crisis Communication Center
ISBN: 1433124343 ISBN-13(EAN): 9781433124341
Издательство: Peter Lang
Рейтинг:
Цена: 16701.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

Crisis communication plays an important role in maintaining a community’s safety and security. While governments devote significant attention to national crises, anticipation and preparation specific to local communities is imperative and can assist media outlets, elected officials, and message designers in successfully reaching their intended target audiences. However, local leaders might not possess the communication skills and knowledge needed to prepare a local community for potential crises. Therefore, there is a need for communities to have support systems in place to help them respond and communicate appropriately.

This volume provides a comprehensive resource that provides the knowledge and guidelines that can be used for localized crisis preparation. Focusing on crisis preparedness/readiness, it discusses and extends the anticipatory model of crisis management (AMCM) in the establishment of crisis communication centers (CCCs) within local communities and municipalities across the U.S. The authors advocate for communities to create CCCs that would be comprised of municipal and community members who can fulfill specific functions on a team tasked with preparing for crisis, as well as responding to a crisis aftermath.

Directions for future research such as the comparison of specific crisis prevention strategies across similar local communities, and developing new and innovative ways to collect and warehouse large amounts of crisis data, is provided.

Public Relations and Journalism in Times of Crisis: A Symbiotic Partnership

Автор: Miller Andrea, Broussard Jinx Coleman
Название: Public Relations and Journalism in Times of Crisis: A Symbiotic Partnership
ISBN: 1433163233 ISBN-13(EAN): 9781433163234
Издательство: Peter Lang
Рейтинг:
Цена: 20218.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

Public Relations and Journalism in Times of Crisis dissects crisis communication case studies from both the journalists’ and the public relations professionals’ perspectives. The authors, Andrea Miller, a former journalist, and Jinx Coleman Broussard, a former public relations professional, interviewed dozens of journalists and PR professionals involved in some of the most visible crises of the last few years: Hurricane Katrina, Ebola in America, the Blue Bell Ice Cream recall, Susan G. Komen vs. Planned Parenthood, race relations in Ferguson, Missouri, and at the University of Missouri, the great flood of Baton Rouge in 2016, and the Sandy Hook Elementary School shooting. Hundreds of press releases and press stories were also reviewed. The authors provide practical strategies for working journalists and public relations practitioners to enhance the flow of information in a crisis so that audiences and stakeholders can make educated, rational decisions to protect their families and livelihoods. The book also acquaints professors and students of PR and journalism with the realities of covering and managing crises, including what works and why, as well as mistakes that occur that could damage their organizations. Public Relations and Journalism in Times of Crisis is unique for its analysis of the communication of cases from both perspectives. At the end of each case are takeaways for both sets of professionals, as well as industry best practice suggestions.

Crisis Communications

Автор: Fearn-Banks Kathleen
Название: Crisis Communications
ISBN: 1138923745 ISBN-13(EAN): 9781138923744
Издательство: Taylor&Francis
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Цена: 11023.00 р.
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Описание:

Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best possible words to convey a message, the best method for delivering the message, and the precise and most appropriate audience, in addition to illustrating how to avoid potential mismanagement.

The fifth edition of Crisis Communications includes updated cases that provide wider coverage of international crises and media technologies. It includes a new section on social media in crisis communication scenarios and includes additional comments from social media experts throughout various chapters. New case studies include "Police Departments and Community Trust," "The Oso Mudslide in Washington," "School Shootings: Communications To and For Children," and two additional international case studies - "Ebola Strikes Liberia: Firestone Strikes Ebola" and "Nut Rage and Korean Airlines." Previous case studies no longer in this edition can be found on the book's companion website, which also includes the Instructor's Manual with exercises in crisis responses, guidelines for crisis manual preparation, and other teaching tools: www.routledge.com/cw/fearn-banks.

Looking at both classic and modern cases in real-world situations, Crisis Communications provides students with real-world perspectives and insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.

Also available for use with this text is the Student Workbook to Accompany Crisis Communications, providing additional discussion questions, activities, key terms, case exercises, and further content for each chapter.


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