Автор: Clifton Название: Hospitality Security ISBN: 1439874360 ISBN-13(EAN): 9781439874363 Издательство: Taylor&Francis Цена: 8709.00 р. Наличие на складе: Поставка под заказ. Описание: A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner.Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabilities to determine risk The security plan, where you decide how to apply various layers of control to mitigate the risks Budgeting: the amount of money available to implement the plan determines the next step Policies: how to document policies into a security manual, training manual, emergency procedures manual, and incident action plan Staffing: scheduling, wages, deployment, and contract security Training, including specialized topics such as use of force and bike patrol Physical security and patrol procedures Alarm and camera systems and various software programs Emergency procedures and response Investigations, interviews, and crime analysis Executive skills: learning from proven leadership styles Ideal for novices and veterans alike, this accessible, reader-friendly primer enables security directors to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them—all the while keeping customers and personnel safe and improving the bottom line.
Автор: Maria Rellie B. Kalacas Название: Hospitality and Tourism Marketing: A global perspective ISBN: 1774072637 ISBN-13(EAN): 9781774072639 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 9508.00 р. 13583.00-30% Наличие на складе: Есть (1 шт.) Описание: Explains the process of marketing in the hospitality and tourism industry. The book discusses the marketing environment of the tourism and hospitality sector and the role of social media marketing in the field. Also discussed is the role of consumer behaviour, organisational strategy, and the impact of marketing.
Автор: Clifton, Darrell (circus Circus Hotel Casino, Reno Название: Hospitality security ISBN: 0367480182 ISBN-13(EAN): 9780367480189 Издательство: Taylor&Francis Рейтинг: Цена: 9492.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The book provides proven methods to prevent and resolve challenges faced by today`s hospitality security staff and leadership-outlining inherent risks to the sector, how to assess such risks, and methods to mitigate, eliminate, or transfer those risks to safeguard employees and patrons.
Описание: Success in todays rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Companys president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of todays top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage todays new breed of luxury travelers Double-five-star chef and hotelier Patrick OConnell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with todays travelers Restaurateur Traci Des Jardins on building a "narcissism-free" hospitality culture Legendary chef Eric Riperts principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, youll find the secrets here."
Автор: Tajeddini Kayhan Название: Tourism, Hospitality and Digital Transformation ISBN: 036715000X ISBN-13(EAN): 9780367150006 Издательство: Taylor&Francis Рейтинг: Цена: 6583.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Innovation and technological advancements can be disruptive forces especially for conventional business in the hospitality and tourism industries. The book is timely with its critical examination of such forces and how the two industries should strategize and respond to changes effectively.
Описание: Showcasing internationally sourced case studies on disaster management, International Case Studies in the Management of Disasters presents a diverse range of case studies on how disasters, both natural and manmade, are being managed globally.
Автор: Clifton Название: Hospitality Security ISBN: 1439874360 ISBN-13(EAN): 9781439874363 Издательство: Taylor&Francis Рейтинг: Цена: 8709.00 р. Наличие на складе: Поставка под заказ.
Описание: A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner.Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabilities to determine risk The security plan, where you decide how to apply various layers of control to mitigate the risks Budgeting: the amount of money available to implement the plan determines the next step Policies: how to document policies into a security manual, training manual, emergency procedures manual, and incident action plan Staffing: scheduling, wages, deployment, and contract security Training, including specialized topics such as use of force and bike patrol Physical security and patrol procedures Alarm and camera systems and various software programs Emergency procedures and response Investigations, interviews, and crime analysis Executive skills: learning from proven leadership styles Ideal for novices and veterans alike, this accessible, reader-friendly primer enables security directors to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them—all the while keeping customers and personnel safe and improving the bottom line.
Автор: Disalvatore Anthony V. Название: Hospitality Security: Procedures, Policies, and Training ISBN: 1516535154 ISBN-13(EAN): 9781516535156 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 14791.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Hospitality Security: Procedures, Policies, and Training provides readers with a comprehensive guide to ensuring the safety and well-being of visitors and guests of hospitality establishments. The book demonstrates how those involved in providing hospitality security can not only keep guests safe, but also offer superior customer service.
The book begins with an overview of the hospitality security department, identifying key roles within the operation, the goals of a security team, and emphasizing the necessity of establishing and maintaining an operations center. Later chapters discuss the need for security standards in operational procedures, policies, and training; emergency procedures and response plans; and the critical components of an effective fire command center. Readers learn vital information regarding best practices, investigations, ethical practices, and legal considerations. The closing chapter underscores the importance of strategic staff selection and quality training.
A timely and contemporary guide, Hospitality Security is an ideal resource for students of security, as well as practicing security professionals.
Anthony V. DiSalvatore, CPP, PSP, PCI, CFE, CLSD, served as a state trooper for the New Jersey State Police, receiving a Distinguished Service Award for his actions. He holds an associate's degree in arts and science from Gloucester County College, a bachelor's degree in law and justice from Glassboro State College, a master's degree in education administration from Seton Hall University and a second master's degree in criminal justice from Rutgers University. He has over thirty years of experience working in security-related positions, and has been involved in the design, implementation, and operation of security at casinos, hotels, and entertainment complexes across the country. Mr. DiSalvatore is a Certified Fraud Examiner (CFE) and a Certified Lodging Security Director (CLSD). He is a member of the American Society for Industrial Security (ASIS) and the Gaming and Wagering Protection Council. He has been recognized by ASIS as a Triple Crown recipient for being certified as a Certified Protection Professional (CPP), Physical Security Professional (PSP), and Professional Certified Investigator. (PCI).
Автор: Anukrati Sharma, Azizul Hassan Название: Overtourism as Destination Risk: Impacts and Solutions ISBN: 1839097078 ISBN-13(EAN): 9781839097072 Издательство: Emerald Рейтинг: Цена: 16057.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Overtourism as Destination Risk: Impacts and Solutions presents a range of researcher perspectives discussing current issues in the overtourism debate, including unplanned expansion, construction, environmental imbalance and damage, pollution and deforestation, and measures and possible solutions to tackle the problem of overtourism.
Автор: Derk J. Boss, Alan W. Zajic Название: Casino and Gaming Resort Investigations ISBN: 0367259540 ISBN-13(EAN): 9780367259549 Издательство: Taylor&Francis Рейтинг: Цена: 5664.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Casino and Gaming Resort Investigations addresses the continued and growing need for gaming security professionals to properly and successfully investigate the increasing and unique types of crime they will face in their careers.
Автор: Maximiliano E. Korstanje Название: The Anthropology of Tourism Security ISBN: 1536161349 ISBN-13(EAN): 9781536161342 Издательство: Nova Science Рейтинг: Цена: 22491.00 р. Наличие на складе: Невозможна поставка.
Описание: As a concept, tourism security has recently occupied a central position not only in tourism and hospitality fields but also in the social imaginary. The post-Westphalian nation states devote considerable energy and resources to fight against the radicalized groups but the fact is that terrorism still remains a big problem and is very hard to resolve. Unlike other past decades, today foreign tourists and journalists are targeted by these radical cells. In view of this, a book, which revolves around tourism security, is not only necessary but represents an unquestionable urgency. In this editorial project, the authors gather 9 seminal chapters which discussafrom different perspectivesathe anthropological nature of tourism security as well as the next steps to follow in the years to come. Oscillating from ISIS and terrorism to climate change, without mentioning security on board of cruises or health issues, this book situates as a must-read work, which sheds light on the dichotomies between the needs of further security and the attractiveness of destinations.
Описание: Drawing from lessons of the COVID-19 pandemic, Tourism Destination Management in a Post-Pandemic Context presents cases and competencies to advance theoretical and empirical knowledge in the management of destinations post-pandemic.
Автор: Peter E. Tarlow Название: Challenges to US and Mexican Police and Tourism Stability ISBN: 1803824069 ISBN-13(EAN): 9781803824062 Издательство: Emerald Рейтинг: Цена: 17279.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
In Challenges to US and Mexican Police and Tourism Stability, author Peter Tarlow examines the US-Mexico border crisis and its impact on tourism, along with tourism security in both the United States and Mexico. He also examines the impact of police corruption and cartels on the tourism industry. Presenting detailed case studies of the U.S. cities of Chicago, New York, San Francisco, and Washington D.C, the collection concludes with comparisons on the issues facing tourism policing in the US and Mexico, exploring the dangers, hopes and recommendations for the future.
The way a state’s police force operates generates a range of complex and interconnected issues, including law enforcement’s role in tourism. Recent debates have arisen around the media and law enforcement such as the incidents leading to the George Floyd protests and the Defund-the-Police movement. Challenges to US and Mexican Police and Tourism Stability examines the impacts that historical, political, and social campaigns targeting police practices have had on law enforcement in general and on the tourism industry in particular, specifically focusing on recent developments in both the USA and Mexico.
The Tourism Security-Safety and Post Conflict Destinations series provides an insightful guide for policy makers, specialists and social scientists interested in the future of tourism in a society where uncertainness, anxiety and fear prevail.
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