A Practical Guide to Call Center Technology, Waite, Andrew
Автор: Albert Sabban Название: Low-Visibility Antennas for Communication Systems ISBN: 1138748102 ISBN-13(EAN): 9781138748101 Издательство: Taylor&Francis Рейтинг: Цена: 9645.00 р. Наличие на складе: Нет в наличии.
Описание: This book delivers a comprehensive and cutting-edge study of the design and application of low-visibility antennas, complete with design considerations and an extensive exploration of radio frequency and antenna measurements.
Автор: Bodin, Madeline Название: The Call Center Dictionary ISBN: 1578200954 ISBN-13(EAN): 9781578200955 Издательство: Taylor&Francis Рейтинг: Цена: 5358.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Black Caroline Название: PR Professional`s Handbook ISBN: 0749468424 ISBN-13(EAN): 9780749468422 Издательство: Неизвестно Рейтинг: Цена: 8401.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Plan and implement effective communications programmes and campaigns with this ultimate introduction for practitioners and students endorsed by the CIPR.
Автор: Meeske, Milan D. Название: Copywriting for the electronic media ISBN: 0495803707 ISBN-13(EAN): 9780495803706 Издательство: Cengage Learning Рейтинг: Цена: 5859.00 р. Наличие на складе: Нет в наличии.
Описание: A book from Cengage Learning on "ISE-Copywriting for the Electronic Media: A Practical Guide".
Описание: This book provides comprehensive coverage on the concepts, frameworks, and underpinning technologies in most aspects of the Internet of Things (IoT), and presents them as the foundation on which more advanced topics, such as 5G and mMTC/M2M, Edge/cloud computing and the modalities of Tactile IoT, Industrial IoT (IIoT)/Industry 4.0, Satellite IoT, and Digital Twins (DT), could be built upon.A key feature of the book is the chapter that focuses on security and privacy for individuals and IoT/ Industry 4.0 are discussed.This book is a good reference guide for researchers, developers, integrators and stakeholders working on research in or development of IoT, particularly where open-source software are deployed.
Описание: In addition to its thorough coverage of DSP design and programming techniques, Smith also covers the operation and usage of DSP chips. He uses Analog Devices' popular DSP chip family as design examples. Also included on the companion website is technical info on DSP processors from the four major manufacturers (Analog Devices, Texas Instruments, Motorola, and Lucent) and other DSP software. *Covers all major DSP topics *Full of insider information and shortcuts *Basic techniques and algorithms explained without complex numbers
Автор: Henry-labordere, Arnaud (ecole Nationale Des Ponts Название: Practical lte based security forces pmr networks ISBN: 8793609795 ISBN-13(EAN): 9788793609792 Издательство: Taylor&Francis Рейтинг: Цена: 14086.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Security forces PMR networks are moving from proprietary technologies for their “Mission Critical Push-To-Talk” basic service, and their data services which must provide large bandwidth real-time access, to the databases. LTE Based is adopted with backup access to public MNOs to complement their own radio coverage. Specific technologies such as multicasting of visio are required so the MCPTT works within a restricted bandwidth. The need to be able to change the main MNOs to provide resilient coverage requires specific choices of SIM cards, with OTAble security domains.Practical LTE Based Security Forces PMR Networks assumes that the reader has a basic knowledge of the 4G network architecture and services, and the book focusses on the specific features and choices required to fulfill the need of security forces PMR networks. These include tactical and centralized, including LTE based voice services VoLTE and IMS. It can be used as a reference or textbook, with many detailed call flows and traces being included.The author, who has also a long teaching career in Operations Research, provides mathematical models for the optimization of tactical network federations, multicast coverage and allocation of preemptive priorities to PMR group members. He is a pioneer in the area of Virtual Roaming, an application of graph theory and telecommunications to provide roaming without direct relations, having previously published books on SMS Hubs, SS7 Hubs, Diameter Hubs, GTP Hubs. The use of M2M (monitoring devices) for security forces with mobility is covered in detail in the book, including the new LoRa virtual roaming which goes beyond the scope of PMR.
Автор: Dawson, Keith Название: The Call Center Handbook ISBN: 1578203058 ISBN-13(EAN): 9781578203055 Издательство: Taylor&Francis Рейтинг: Цена: 6889.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Best, Geoffrey A. Название: 42 rules for outsourcing your call center (2nd edition) ISBN: 1607731096 ISBN-13(EAN): 9781607731092 Издательство: Неизвестно Рейтинг: Цена: 2752.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Anton, Jon Gustin, David Название: Call center benchmarking ISBN: 155753215X ISBN-13(EAN): 9781557532152 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 3002.00 р. Наличие на складе: Нет в наличии.
Описание: Executives are starting to recognize the potential of the call centre as a significant revenue generator, perhaps one of the surest investments they can make in enhancing and creating customer value and bottom-line profits. This guide describes in practical terms the ins and outs of benchmarking.
Автор: Read, Brendan Название: Designing the Best Call Center for Your Business ISBN: 1578203139 ISBN-13(EAN): 9781578203130 Издательство: Taylor&Francis Рейтинг: Цена: 7195.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: DeHaan Peter Lyle Название: How to Start a Telephone Answering Service ISBN: 1948082101 ISBN-13(EAN): 9781948082105 Издательство: Неизвестно Рейтинг: Цена: 4136.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
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