Building A Values-Driven Organization, Richard Barrett

Автор: Child John, Ihrig Martin
Название: Knowledge, Organization, and Management: Building on the Work of Max Boisot
ISBN: 0199669163 ISBN-13(EAN): 9780199669165
Издательство: Oxford Academ
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Цена: 17028.00 р.
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Описание: The book presents and reviews the ideas of Max Boisot, one of the most original thinkers in organization theory over the last 30 years. It includes Boisot`s seminal works on knowledge, information, and organization, as well as commentaries and reflections by his collaborators.

Автор: Langley, Ann.
Название: The Sage handbook of process organization studies
ISBN: 1446297012 ISBN-13(EAN): 9781446297018
Издательство: Sage Publications
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Цена: 24552.00 р.
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Описание: The SAGE Handbook of Process Organization Studies offers a compendium of perspectives on process thinking, process organizational theory, process research methodology and empirical applications.

Автор: Miller Jon
Название: Creating a Kaizen Culture: Align the Organization, Achieve B
ISBN: 0071826858 ISBN-13(EAN): 9780071826853
Издательство: McGraw-Hill
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Цена: 8407.00 р.
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Описание: Get started with kaizen, implement it in your organization using kaizen events, and ensure the improvements are realized and sustained.

Автор: Morgan Jacob
Название: The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization
ISBN: 1118877241 ISBN-13(EAN): 9781118877241
Издательство: Wiley
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Цена: 3168.00 р.
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Описание: Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work.

Автор: Coleman Lance B.
Название: The Customer-Driven Organization: Employing the Kano Model
ISBN: 1482217104 ISBN-13(EAN): 9781482217100
Издательство: Taylor&Francis
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Цена: 5664.00 р.
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Описание: Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one’s own home front.Exploring the Kano Model, The Customer-Driven Organization: Employing the Kano Model explains why just meeting customer needs is no longer enough for today’s organizations. It explains how to identify true customers—both internal and external.Readers will learn how to directly apply Kano principles in their own business environments or personal lives, to establish priorities, increase efficiency, improve communication, and expand on existing relationships.The book explains how to establish a value proposition for your organization and, more importantly, how and when to provide "delightful" service. Demonstrating how to incorporate the Kano philosophy into your day-to-day activities, this book is a must-read for any organization or individual looking to do more with less by achieving a truly customer-driven focus.

Автор: Vries, Manfred F.r.kets De Miller, D.
Название: Neurotic organization
ISBN: 0875896065 ISBN-13(EAN): 9780875896069
Издательство: Wiley
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Цена: 8237.00 р.
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Описание: Is your organization obsessive-compulsive or passive-aggressive? Corporate neurosis expert Manfred Kets de Vries analyzes dysfunctional organizational behavior in terms of accepted psychoanalytic types and arrives at some genuine insights into why some companies are healthier than others.