Slavery and Liberation in Hotels, Restaurants and Bars,
Автор: Harper Название: Hotels and Resorts ISBN: 1138690155 ISBN-13(EAN): 9781138690158 Издательство: Taylor&Francis Рейтинг: Цена: 27562.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book presents a comprehensive analysis of how hotels, golf courses, spas serviced apartments, gyms and health clubs and resorts are developed, operate and are valued. Drawing on over 18 years` experience in the leisure property industry, David Harper provides invaluable advice on to how to buy, develop and sell such properties.
Описание: Targeted analytics to address the unique opportunities in hospitality and gaming The Analytic Hospitality Executive helps decision makers understand big data and how it can drive value in the industry.
Описание: Introduces undergraduates to the principles of financial management. In doing so, the book contextualizes these principles within the hotel industry. The book is intended as a practice guide for students. It can also act as a reference point for those already working in the industry.
Автор: Harper David Название: Hotels and Resorts ISBN: 1138853747 ISBN-13(EAN): 9781138853744 Издательство: Taylor&Francis Рейтинг: Цена: 10411.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book presents a comprehensive analysis of how hotels, golf courses, spas serviced apartments, gyms and health clubs and resorts are developed, operate and are valued. Drawing on over 18 years` experience in the leisure property industry, David Harper provides invaluable advice on to how to buy, develop and sell such properties.
Автор: S. Medlik Название: Business of Hotels ISBN: 0750641150 ISBN-13(EAN): 9780750641159 Издательство: Taylor&Francis Рейтинг: Цена: 3432.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Examines the hotel as a business providing commercial hospitality. This book focuses on markets, money and people, and uses examples from hotel operations throughout the world. It includes a comprehensive profile of the hotel business in the 1990`s and contains data, quotes and extracts from a wide range of industry sources.
Описание: The ambition of this book is to propose a grid of reading able to illuminate the current HR transformations experienced by the big historical international companies of the sector of the tourism, carried away by what is known as the "3rd tourist revolution ". The latter is characterized by the combination of three main phenomena: internationalization, digitalization and hyper-personalization that refound the employment relationship between employers, unions and employees. Internationalization requires a renewal of business models heckled by the low-cost strategies of new operators provoking social reactions to the extent of perceived psychological disruptions, to question the validity of these same strategies. Digitization has opened the way to the disintermediation at the origin of the evolution of the trades front and back office. Finally, hyper-personalization and adaptation to new client behaviors justify the hegemony of soft skills for a redefined hospitality. In the end, the employee must constantly deal with often paradoxical injunctions (example: standardization of service protocols versus empowerment). A focus will be made on two specific branches: hotels and air transport which will each be part of a part. The topic will be illustrated by case studies and testimonials. The two coordinators of the book will draw on the contributions of researchers who collaborate with them in the framework of an international research program they pilot.
Автор: Ram Gupta Название: Managing Hotels: Nuts & Bolts of Hotel Management ISBN: 1647339138 ISBN-13(EAN): 9781647339135 Издательство: Неизвестно Рейтинг: Цена: 6826.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
The Hospitality industry is perhaps one of the oldest in the world. What started by providing accommodation to travelling merchants has gradually blossomed into a global, multibillion-dollar industry. Now, more than ever, the hospitality industry has refined its offering, products, and styles to match the ever-increasing demands of millennial travelers. Today, we have specialized hotels catering to different segments of users, where experiences are tailored to the minutest detail.
In this book, I have briefly touched upon the various facets of the inner working of this wondrous and complex industry. From the way technology is changing the face of how a hotel is run to luxury establishments rising up to their responsibilities and embracing sustainable initiatives, I have covered all this and more in a series of short articles.
Summarizing my 45 years of experience into a book was not easy, but I have, nonetheless, made an honest attempt to keep all articles informative and engaging. My vision for this book was to create a valuable resource for those who are trying to make a mark in the hospitality industry or even those of you who crave a peek into what goes on behind the scenes of one of the smoothest running shows in the world
Автор: Backus Lisa Lynn, Shock Patti J. Название: Catering and Convention Service Survival Guide in Hotels and Casinos ISBN: 1631575910 ISBN-13(EAN): 9781631575914 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 2758.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The role of the catering and convention service manager (CCSM) is diverse and must juggle event components. This book imparts authors’ in-depth knowledge of what a CCSM does, what emotional and technical skills are required, how to relate to planners, and execute contracts. It covers communication, food and beverage information, banquet service styles, menu planning, and event space setup standards.Included are best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and trade shows. The authors also discuss how this industry operates within casino properties. Then, the revenue up sell opportunities for all stakeholders, industry accounting, and the paperwork that pulls it all together.
Автор: Berners, Philip (edge Hotel School, University Of Essex, Uk) Martin, Adrian Название: Practical guide to achieving customer satisfaction in events and hotels ISBN: 0367723859 ISBN-13(EAN): 9780367723859 Издательство: Taylor&Francis Рейтинг: Цена: 5358.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.
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