Название: BIG. HOT TO COLD. Odyssey of Architectural Adaption ISBN: 3836557398 ISBN-13(EAN): 9783836557399 Издательство: Taschen Рейтинг: Цена: 5313.00 р. Наличие на складе: Есть (1 шт.) Описание: Through scorching heat to unforgiving chills, BIG - Bjarke Ingels Group presents a dazzling round-up of adaptive architecture in extreme environments around the world. In coordination with a major exhibition at the National Building Museum, Washington, 60 case studies show how structures can become holistic ecosystems of both economic and...
Автор: Plunkett, Drew Название: Detail in Contemporary Hotel Design ISBN: 1780672853 ISBN-13(EAN): 9781780672854 Издательство: Laurence King Рейтинг: Цена: 6624.00 р. Наличие на складе: Поставка под заказ.
Описание: Hotel interiors need to satisfy the imaginations of their customers and whet the appetite for a return visit or recommendation, and the design that gets the formula right will do as much to prolong the life of the business as the service delivered within the hotel. This book explores in detail 48 of the best recent hotel interior design schemes, featuring projects by leading architects from around the world. The book is divided into three sections embracing newly built and refurbished hotels as well as conversions. Each project includes photographs as well as detailed drawings and plans, where appropriate, as well as informative text describing the design concept and process. A bonus CD contains drawings featured in the book, in both eps and dwg (generic CAD) formats.
Автор: Mishra Название: Managing Hotel Front Office Operations ISBN: 9385915762 ISBN-13(EAN): 9789385915765 Издательство: CBS India Рейтинг: Цена: 3109.00 р. 4441.00-30% Наличие на складе: Есть (1 шт.)
Описание: Success in todays rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Companys president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of todays top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage todays new breed of luxury travelers Double-five-star chef and hotelier Patrick OConnell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with todays travelers Restaurateur Traci Des Jardins on building a "narcissism-free" hospitality culture Legendary chef Eric Riperts principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, youll find the secrets here."
Автор: Francis O`Hara Название: Be My Guest Teacher`s Book ISBN: 0521776880 ISBN-13(EAN): 9780521776882 Издательство: Cambridge University Press Рейтинг: Цена: 3905.00 р. 5579.00-30% Наличие на складе: Есть (1 шт.) Описание: This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests` problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student`s Book and Audio CD are also available.
Автор: Chibili, Michael Bruyn, Shane De Benhadda, Latifa Lashley, Conrad Penninga, Saskia Rowson, Bill Название: Modern hotel operations management ISBN: 9001878903 ISBN-13(EAN): 9789001878900 Издательство: Taylor&Francis Рейтинг: Цена: 14086.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.
Описание: Take control of revenue management in the new hotel economy Hotel Pricing in a Social World: How to Drive Value in the New Hotel Economy is an insightful resource that provides guidance on improving organizational decision making to keep your hotel relevant, from a pricing standpoint, in the often chaotic hotel landscape.
Описание: Examines various aspects of the hospitality, recreation, and tourism industries. The book contributes empirical research, theoretical development, and current best practices, and covers a range of topics, including sustainable medical tourism, technology acceptance model, and cultural tourism.
Автор: James, Kevin J. Название: Histories, meanings and representations of the modern hotel ISBN: 1845416597 ISBN-13(EAN): 9781845416591 Издательство: Неизвестно Рейтинг: Цена: 29474.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book surveys current writing on the history of the modern hotel, focusing on areas of timely scholarly enquiry. It presents case studies, including the hotel in wartime and as a terrorist target, and critically engages with innovative scholarship that explores the relationship of the hotel to wider narratives of Western modernity.
Автор: Clifton Название: Hospitality Security ISBN: 1439874360 ISBN-13(EAN): 9781439874363 Издательство: Taylor&Francis Рейтинг: Цена: 8709.00 р. Наличие на складе: Поставка под заказ.
Описание: A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner.Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabilities to determine risk The security plan, where you decide how to apply various layers of control to mitigate the risks Budgeting: the amount of money available to implement the plan determines the next step Policies: how to document policies into a security manual, training manual, emergency procedures manual, and incident action plan Staffing: scheduling, wages, deployment, and contract security Training, including specialized topics such as use of force and bike patrol Physical security and patrol procedures Alarm and camera systems and various software programs Emergency procedures and response Investigations, interviews, and crime analysis Executive skills: learning from proven leadership styles Ideal for novices and veterans alike, this accessible, reader-friendly primer enables security directors to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them—all the while keeping customers and personnel safe and improving the bottom line.
Автор: Tihany Adam D. Название: Tihany: Iconic Hotel and Restaurant Interiors ISBN: 0847842509 ISBN-13(EAN): 9780847842506 Издательство: Rizzoli Рейтинг: Цена: 5363.00 р. Наличие на складе: Поставка под заказ.
Описание: A third volume devoted to America`s most important and acclaimed designers of restaurants and hotels
Автор: Kacmar, Donna Название: Big little hotel ISBN: 1032256222 ISBN-13(EAN): 9781032256221 Издательство: Taylor&Francis Рейтинг: Цена: 18374.00 р. Наличие на складе: Поставка под заказ.
Описание: This book showcases different small hotels, all located in the US, designed by architects who use light and materials in interesting and intentional ways. The designs also deliberately connect to their local history, context, or land - in many cases all three.
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