Название: BIG. HOT TO COLD. Odyssey of Architectural Adaption ISBN: 3836557398 ISBN-13(EAN): 9783836557399 Издательство: Taschen Рейтинг: Цена: от 4805.00 р. Наличие на складе: Есть (1 шт.) Описание: Through scorching heat to unforgiving chills, BIG - Bjarke Ingels Group presents a dazzling round-up of adaptive architecture in extreme environments around the world. In coordination with a major exhibition at the National Building Museum, Washington, 60 case studies show how structures can become holistic ecosystems of both economic and...
Автор: Plunkett, Drew Название: Detail in Contemporary Hotel Design ISBN: 1780672853 ISBN-13(EAN): 9781780672854 Издательство: Laurence King Рейтинг: Цена: 6624.00 р. Наличие на складе: Нет в наличии.
Описание: Hotel interiors need to satisfy the imaginations of their customers and whet the appetite for a return visit or recommendation, and the design that gets the formula right will do as much to prolong the life of the business as the service delivered within the hotel. This book explores in detail 48 of the best recent hotel interior design schemes, featuring projects by leading architects from around the world. The book is divided into three sections embracing newly built and refurbished hotels as well as conversions. Each project includes photographs as well as detailed drawings and plans, where appropriate, as well as informative text describing the design concept and process. A bonus CD contains drawings featured in the book, in both eps and dwg (generic CAD) formats.
Автор: Mishra Название: Managing Hotel Front Office Operations ISBN: 9385915762 ISBN-13(EAN): 9789385915765 Издательство: CBS India Рейтинг: Цена: 3109.00 р. 4441.00-30% Наличие на складе: Есть (1 шт.)
Описание: Success in todays rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Companys president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of todays top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage todays new breed of luxury travelers Double-five-star chef and hotelier Patrick OConnell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with todays travelers Restaurateur Traci Des Jardins on building a "narcissism-free" hospitality culture Legendary chef Eric Riperts principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, youll find the secrets here."
Автор: Francis O`Hara Название: Be My Guest Teacher`s Book ISBN: 0521776880 ISBN-13(EAN): 9780521776882 Издательство: Cambridge University Press Рейтинг: Цена: 3905.00 р. 5579.00-30% Наличие на складе: Есть (1 шт.) Описание: This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests` problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student`s Book and Audio CD are also available.
Автор: Chibili, Michael Bruyn, Shane De Benhadda, Latifa Lashley, Conrad Penninga, Saskia Rowson, Bill Название: Modern hotel operations management ISBN: 9001878903 ISBN-13(EAN): 9789001878900 Издательство: Taylor&Francis Рейтинг: Цена: 14086.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.
Автор: Visual Reference Publications Название: Hotel and Restaurant Design: No. 3 ISBN: 0982598955 ISBN-13(EAN): 9780982598955 Издательство: Profile Рейтинг: Цена: от 6072.00 р. Наличие на складе: Есть
Описание: "Hotel and Restaurant Design No. 3" showcases the most current, inspirational design solutions gathered from 36 leading architecture/design firms and features over 160 international projects in the hotel, resort, spa, theater and restaurant fields. It has become increasingly obvious that people have come to expect a certain level of excellence when they dine out, go on vacation, or travel for business. Additionally, travel and leisure activity consume more and more of an increasingly sophisticated public's time. "Hotel and Restaurant Design No. 3" illustrates how architects and designers have met these needs and time constraints. The design solution featured in this volume are organized alphabetically by design firm with all projects indexed for easy reference. This volume is an inspiration and a necessity to any professional engaged in the many forms of hospitality and restaurant design.
Название: Living Big in Small Apartments ISBN: 0060779985 ISBN-13(EAN): 9780060779986 Издательство: HarperCollins USA Рейтинг: Цена: 3404.00 р. Наличие на складе: Нет в наличии.
Описание: Just because you live in a small apartment doesn’t mean it has to feel small. Living Big in Small Apartments presents breathtaking examples of innovative apartment design from across the country, inspiration you can use for your own space.
Описание: Take control of revenue management in the new hotel economy Hotel Pricing in a Social World: How to Drive Value in the New Hotel Economy is an insightful resource that provides guidance on improving organizational decision making to keep your hotel relevant, from a pricing standpoint, in the often chaotic hotel landscape.
Описание: By many measures, restaurants and hospitality make up one of the largest and fastest growing industry sectors in the world. Globally, hospitality can be considered to be a broad and multifaceted sector, ranging from fast food restaurants to fine dining and catering on one side, and hotels, inns resorts and cruise lines on the other. Our exciting new Plunkett's Restaurant, Hotel & Hospitality Industry Almanac offers a comprehensive market research and reference package covering the entire field. Profiles of leading companies in fast food, family restaurants, fine dining, catering, hotels, inns, resorts, cruises, food service, food distributors, information systems and much more are covered in exacting details. The corporate section includes our proprietary, in-depth profiles of 400 leading companies, public and private, in all facets of the industry. You'll find a complete overview, industry analysis and market research report in one superb, value-priced package.
Описание: Examines various aspects of the hospitality, recreation, and tourism industries. The book contributes empirical research, theoretical development, and current best practices, and covers a range of topics, including sustainable medical tourism, technology acceptance model, and cultural tourism.
Описание: Focuses on the application of sound customer service theory and best industry practices within the context of a hotel, lodging, or resort setting. Exceptional customer experiences and financial returns are interdependent and Delivering the Guest Experience explains this synergistic relationship.
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