Название: BIG. HOT TO COLD. Odyssey of Architectural Adaption ISBN: 3836557398 ISBN-13(EAN): 9783836557399 Издательство: Taschen Рейтинг: Цена: от 4805.00 р. Наличие на складе: Есть (1 шт.) Описание: Through scorching heat to unforgiving chills, BIG - Bjarke Ingels Group presents a dazzling round-up of adaptive architecture in extreme environments around the world. In coordination with a major exhibition at the National Building Museum, Washington, 60 case studies show how structures can become holistic ecosystems of both economic and...
Автор: Plunkett, Drew Название: Detail in Contemporary Hotel Design ISBN: 1780672853 ISBN-13(EAN): 9781780672854 Издательство: Laurence King Рейтинг: Цена: 6624.00 р. Наличие на складе: Нет в наличии.
Описание: Hotel interiors need to satisfy the imaginations of their customers and whet the appetite for a return visit or recommendation, and the design that gets the formula right will do as much to prolong the life of the business as the service delivered within the hotel. This book explores in detail 48 of the best recent hotel interior design schemes, featuring projects by leading architects from around the world. The book is divided into three sections embracing newly built and refurbished hotels as well as conversions. Each project includes photographs as well as detailed drawings and plans, where appropriate, as well as informative text describing the design concept and process. A bonus CD contains drawings featured in the book, in both eps and dwg (generic CAD) formats.
Автор: Mishra Название: Managing Hotel Front Office Operations ISBN: 9385915762 ISBN-13(EAN): 9789385915765 Издательство: CBS India Рейтинг: Цена: 3109.00 р. 4441.00-30% Наличие на складе: Есть (1 шт.)
Автор: Francis O`Hara Название: Be My Guest Teacher`s Book ISBN: 0521776880 ISBN-13(EAN): 9780521776882 Издательство: Cambridge University Press Рейтинг: Цена: 3905.00 р. 5579.00-30% Наличие на складе: Есть (1 шт.) Описание: This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests` problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student`s Book and Audio CD are also available.
Описание: Success in todays rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Companys president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of todays top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage todays new breed of luxury travelers Double-five-star chef and hotelier Patrick OConnell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with todays travelers Restaurateur Traci Des Jardins on building a "narcissism-free" hospitality culture Legendary chef Eric Riperts principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, youll find the secrets here."
Автор: Sophea Tieng Название: Hotel Design, Planning and Development ISBN: 1773614320 ISBN-13(EAN): 9781773614328 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 24671.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Examines various aspects of hotel planning and development, including an extensive overview of necessary planning and development in hotels. The book includes definitions of hotel design, development, and market analysis.
Описание: Plunkett's Airline, Hotel & Travel Industry Almanac is your complete guide to this fascinating industry. The exciting new reference book will give you access to the complete scope of the travel industry, including our famous analysis of major trends; market research; statistics and historical tables; airlines; hotel operators; entertainment destinations such as resorts and theme parks; tour operators; the largest travel agencies; e-commerce firms; cruise lines; casino hotels; car rental; train travel; and much, much more. It contains thousands of contacts for business and industry leaders, industry associations, Internet sites and other resources. We cover airline consolidation and discount airlines; travel and tourism trends in emerging markets such as India and China; and China's rapid development of high speed passenger trains. This book also includes statistical tables, a travel industry glossary, industry contacts and thorough indexes. The corporate profile section includes our proprietary, in-depth profiles of over 330 leading companies worldwide in all facets of the travel industry, public and private. You'll find a complete overview, industry analysis and market research report in one superb, value-priced package.
Автор: Berners, Philip (edge Hotel School, University Of Essex, Uk) Martin, Adrian Название: Practical guide to achieving customer satisfaction in events and hotels ISBN: 0367723859 ISBN-13(EAN): 9780367723859 Издательство: Taylor&Francis Рейтинг: Цена: 5358.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.
Автор: Jack W. Plunkett Название: Plunkett`s Airline, Hotel & Travel Industry Almanac 2020 ISBN: 1628315431 ISBN-13(EAN): 9781628315431 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 47651.00 р. Наличие на складе: Поставка под заказ.
Описание: A complete market research guide to the travel and tourism industry. A tool for competitive intelligence, strategic planning, employment searches or financial research. Includes trends, statistics, industry contacts and our profiles of over 330 leading companies worldwide, public and private.
Автор: Bardi Название: Hotel Front Office Management ISBN: 0470637528 ISBN-13(EAN): 9780470637524 Издательство: Wiley Рейтинг: Цена: 18683.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today`s hotels and lodging facilities.
Автор: Avermaete, Tom Название: Hotel Lobbies and Lounges ISBN: 0415496535 ISBN-13(EAN): 9780415496537 Издательство: Taylor&Francis Рейтинг: Цена: 8573.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Hoque, Kim Название: Human Resource Management in the Hotel Industry ISBN: 0415208092 ISBN-13(EAN): 9780415208093 Издательство: Taylor&Francis Рейтинг: Цена: 27562.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
ООО "Логосфера " Тел:+7(495) 980-12-10 www.logobook.ru
