Описание: Managing people is difficult wherever you work. But in the tech industry, where management is also a technical discipline, the learning curve can be brutal-especially when there are few tools, texts, and frameworks to help you. In this practical guide, Camille Fournier takes you through each stage in the journey from engineer to technical manager.
Описание: Success in todays rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Companys president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of todays top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage todays new breed of luxury travelers Double-five-star chef and hotelier Patrick OConnell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with todays travelers Restaurateur Traci Des Jardins on building a "narcissism-free" hospitality culture Legendary chef Eric Riperts principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, youll find the secrets here."
Автор: Susan R. Madsen Название: Women and Leadership around the World ISBN: 1681231492 ISBN-13(EAN): 9781681231495 Издательство: Turpin Рейтинг: Цена: 8739.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Women and Leadership around the World is the third volume in a new series of books (Women and Leadership: Research, Theory, and Practice) that will is now being published to inform leadership scholars and practitioners. The purpose of this volume is to explore areas of women’s leadership in four regions around the world: the Middle East, Europe, North America, and Asia Pacific. Hence, we have included 14 chapters that cover a wide range of important topics relevant to women and leadership within specific contexts around the world. Our goal for this volume is to provide readers with explorations of women’s experiences as leaders, including recent research studies, analysis and interpretation of statistics unpacking the status of women in various sectors and countries, stories of influential women leaders with national or local spheres of influence, and including recommendations for positive change to increase women’s access to positions of authority. The volume contributors use various theories andconceptualizations to problematize, historicize, and analyze women’s limited access to power, and their agency as leaders from the grassroots to the national scene, from education to non-profits and business organizations.Overall, the book contributes interpretations of the status of women in various countries, presenting the stories behind the numbers and statistics and uncovering not only challenges but also opportunities for resiliency and effectiveness as leaders. The authors offer recommendations for change that cross national boundaries, such as structural changes in organizations that would open the door for more women to access positions of authority and be effective as leaders. It is rare to find a book with such a diverse array of topics and countries, making this a timely contribution to the literature on women and leadership. The authors remind us to continue to expand the literature base on women and leadership, drawing from both qualitative and quantitative studies as well as conceptual explorations of women as leaders in different countries, regions, indigenous communities, and across different sectors. The more we know, the better informed will be our efforts to create appropriate leadership development activities and experiences for emerging women leaders and girls around the world. This book contributes significantly to that very effort.
Описание: The 10 essential skills to transform the way you lead The Leadership Habit provides the framework for patterns of behavior that will transform the way you lead.
Автор: Desensi Joe, Zoeller Hope Название: Hope for Leaders Unabridged ISBN: 0986437131 ISBN-13(EAN): 9780986437137 Издательство: Неизвестно Цена: 2068.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
"Tough leadership and communication concepts in easy-to-understand, accessible lessons ... Easy to read, and very, very useful."
Robin K. Hinkle, PhD
Director and Associate Professor, MS in Business Communication Program, Spalding University
Deep Thoughts and Practical Applications for Modern Leadership Challenges
You're busy, your to-do list is lengthy, and your commitment to your people and your organization is unflagging. In the midst of it all, you're seeing new trends and challenges - and you're eager to embrace fresh, proven approaches to leading, coaching, managing, developing, communicating, and innovating. That's exactly what you'll find in the pages of HOPE for Leaders Unabridged Volume 1, where authors and editors Dr. Hope Zoeller and Dr. Joe DeSensi take the best leadership topics from their popular HOPE for Leaders newsletter and dig deeper into the topics, the research, the lessons, and ultimately an invitation for the reader to take meaningful action.
"The HOPE for Leaders authors share valuable insights into human behavior and leadership - grounded in theory, based on observations, and drawn from personal experience. Taking a good look at leadership through the different lenses offers in this book left me with a renewed understanding of how personal (and yet universal) leadership is. I am confident that both experienced and new leaders will find practical guidance - as well as food for thought - in this book."
Hilke Richmer, EdD
Head of Group HR Development
Vaillant GmbH
Zoeller and DeSensi's HOPE for Leaders Unabridged Volume 1 is a practical guide to handling many of the challenges leaders face today. In 25 comprehensive chapters, HOPE's qualified authors (those with academic research expertise as well as practical front-line organizational leadership experience) tackle subjects ranging from leadership and organizational development to empathy, coaching, and effectiveness in communication.
"HOPE for Leaders Unabridged Volume 1 offers ideas that are topical and current to today's business needs. I recommend it for all current and future managers and leaders."
Susan Meador, PhD
Science Professor and Researcher
Автор: Mclaughlin Название: Leadership Coaching ISBN: 1138786004 ISBN-13(EAN): 9781138786004 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book offers a new model of coaching for leadership development. It explains how the brave model extends existing leadership theories, and discusses the coaching skills and techniques needed to apply the framework in real organizations.
Автор: White, David Название: Disrupting Corporate Culture ISBN: 0367280868 ISBN-13(EAN): 9780367280864 Издательство: Taylor&Francis Рейтинг: Цена: 5205.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book bridges the gap between the latest research on cognitive science and culture, providing a valuable, practical guide for change leaders, CEOs, and practitioners showing you how to realize the full power of culture as a transformational, empowering and competitive resource.
Описание: "We have far more than we need to succeed on the outside. The question is do we have what we need to succeed on the inside?" Mack Story High Impact leaders align their habits with key values in order to maximize their influence. These 10 values are common sense. However, they are not always common practice. These 10 values will help you build trust and accelerate relationship building. Those mastering these 10 values will be able to lead with speed as they develop 360 of influence from wherever they are. THE VALUE OF VISION Vision is the foundation of hope. THE VALUE OF MODELING Someone is always watching you. THE VALUE OF RESPONSIBILITY When we take responsibility, we take control. THE VALUE OF TIMING It matters when you do what you do. THE VALUE OF RESPECT To be respected, we must be respectful. THE VALUE OF EMPOWERMENT Leaders gain influence by giving it to others. THE VALUE OF DELEGATION We should lead with questions instead of directions. THE VALUE OF MULTIPLICATION None of us is as influential as all of us. THE VALUE OF RESULTS Leaders like to make things happen. THE VALUE OF SIGNIFICANCE Are you going to settle for success? Why we do what we do is about our purpose. How we do what we do is about our performance. What we do will determine our potential. Where these three components overlap, you will achieve a HIGH IMPACT.
Автор: Osh Dave Название: Outgrow Middle Management: Accelerate Your Climb to the Top ISBN: 1630472581 ISBN-13(EAN): 9781630472580 Издательство: Неизвестно Рейтинг: Цена: 2476.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Outgrow Middle Management helps corporate executives speed up their climb to the corner office, multiply their income, and accomplish their personal aspirations-all while living meaningful, abundant, and love-filled lives.
Описание: Improve your lateral thinking skills, boost the creativity of your team and kick start innovation in your organisation.
Автор: G Rattan Название: 10 Steps to the Boardroom: Climb Your Way to Success ISBN: 0670096091 ISBN-13(EAN): 9780670096091 Издательство: Gazelle Book Services Рейтинг: Цена: 3850.00 р. Наличие на складе: Поставка под заказ.
Описание: There is no linear path to reach the top. In todays day and age, when there is so much competition and nepotism that is being spoken about, one has to wonder: Does talent and merit have a chance? In my opinion, they do. So how does one knock on the door of success and reach the boardroom? This book takes you through the crucial ten steps you need to climb as you progress in your career to reach the top via the authors own personal journey. Each chapter deals with one specific quality that a CEO is required to have and is accompanied with a worksheet next to it that will help you chart your growth. Peppered with wisdom and experience, each story will help you understand the implications of your decisions and the right career stage that one should look at making a move. An absolute must-have for anyone looking to make a mark in their corporate career.
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