Branding for the Public Sector - Creating, Building and Managing Brands People Will Value, Temporal
Автор: Johnston, Mark W. Название: Contemporary Selling ISBN: 0367859521 ISBN-13(EAN): 9780367859527 Издательство: Taylor&Francis Рейтинг: Цена: 49764.00 р. Наличие на складе: Поставка под заказ.
Автор: C. Torelli Название: Globalization, Culture, and Branding ISBN: 1349462187 ISBN-13(EAN): 9781349462186 Издательство: Springer Рейтинг: Цена: 12157.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Drawing from novel theoretical insights in social psychology, cultural psychology, and marketing, Globalization, Culture and Branding provides guidelines for imbuing brands with culturally symbolic meanings that can create deep psychological bonds with multi-cultural consumers.
Описание: Even today with quality improvement the battle cry of American industry, the quality programs in most companies are limited to conformance to technical standards, according to quality expert Bradley Gale. While some have ventured a step farther to measure customer satisfaction, few of them, Gale demonstrates, have attempted to track market-perceived quality -- how buyers select among competing suppliers, why orders are won or lost, and which competitors are succeeding in which market segments. Using cases including Milliken & Company; AT&T, United Van Lines, and Gillette, Gale shows how leading-edge companies have gone beyond the minimal achievements of conformance quality and customer satisfaction to focus on the third, higher stage, market-perceived quality versus competitors and aspire to an emerging fourth stage, true strategic management. Drawing on his extensive research at AT&T, Johnson & Johnson, Parke-Davis, and other world-class companies, Gale provides new metrics for market-perceived quality that are straightforward and easy to interpret. His set of seven integrative tools for customer value analysis makes up the heart of the war room wall to help guide business-unit teams in their effort to outperform competitors in satisfying customers. The great value of these tools is that they are derived from a future-oriented strategic navigation system that tracks competitive information and market-perceived quality. Learning to master this system accelerates customer satisfaction from a slogan to a science and leads ultimately to true strategic management -- the fourth stage of Total Quality Management. The processes described in this book provide an insider's perspective on the criteria of the Baldrige Award. Bradley Gale's insights and innovative methods for defining, measuring, and improving market-perceived quality will create an entirely new thrust for the worldwide quality movement.
Автор: Emmanuelle Rigaud-Lacresse; Fabrizio Maria Pini Название: New Luxury Management ISBN: 3319417266 ISBN-13(EAN): 9783319417264 Издательство: Springer Рейтинг: Цена: 19564.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Presenting a vision of the luxury sector and its management, this edited book describes "the new luxury" through a comprehensive view of the value chain, from concept to market.
Автор: Johnston, Mark W. (rollins College, Usa) Marshall, Greg W. (rollins College, Usa) Название: Contemporary selling ISBN: 0367435179 ISBN-13(EAN): 9780367435172 Издательство: Taylor&Francis Рейтинг: Цена: 13014.00 р. Наличие на складе: Поставка под заказ.
Описание: This is the only book that combines full coverage of up-to-date personal selling processes with a straightforward look at sales management practices, delivered in a way that students want to learn and instructors want to teach. It enables salespeople to build relationships successfully and create value with customers.
Название: New luxury management ISBN: 3319824155 ISBN-13(EAN): 9783319824154 Издательство: Springer Рейтинг: Цена: 16070.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Presenting a vision of the luxury sector and its management, this edited book describes "the new luxury" through a comprehensive view of the value chain, from concept to market.
Описание: Every year, thousands of new business are started by people with no knowledge of modern marketing at all?and some of them survive and thrive. Accidental Branding tells the story of seven "accidental" brands and how their founders beat bigger competitors by breaking the standard rules of marketing. Successful brands like Burt`s Bees, J.
Автор: Gill Libby Название: Capture the Mindshare and the Market Share Will Follow ISBN: 113727851X ISBN-13(EAN): 9781137278517 Издательство: Springer Рейтинг: Цена: 2794.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: An insightful look at how great companies build authentic brands that attract loyal, long-term customers using a proven seven-step methodology.
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